All orders are processed within 2-3 business days, Monday through Friday. Once your order is processed and shipped, you will receive a confirmation email containing a tracking number to monitor the progress of your delivery.
Shipping Time and Fees
- US Orders: Delivery time is approximately 4-6 business days.
- US Shipping Fee: A flat rate of $7.75 applies to all orders.
Please note that delivery times may vary depending on your location and other factors beyond our control.
Return and Refund Policy
Your satisfaction is our utmost priority. If for any reason you are unsatisfied with your purchase, you may return the product within 32 days from the date of purchase for a refund. To be eligible for a refund, the returned product must be in its original, unused condition, with all original packaging and tags attached. Returns that do not meet these criteria will regrettably be declined.
- Refund Process: Once we receive your return package, the refund process will typically take 7 days. We will issue the refund using the same payment method that was used for the original purchase.
- Non-Refundable Fees: Please note that shipping fees and any applicable customs fees cannot be refunded.
Contact Us
Should you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to us at [email protected]. Our dedicated customer service team is available Monday through Friday and will strive to respond to your inquiry within 24 hours.